Returns and Refunds

We are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we offer a hassle-free 30-day returns policy. This means you can return your item within 30 days of purchase for a refund or exchange.

Please note that we do not accept returns if customers change their mind after purchase. All return requests must be accompanied by a valid reason, such as receiving a damaged, defective, or incorrect item.

Damaged Products

In the unfortunate event that your order arrives damaged, we've got you covered. Simply reach out to our customer service team within 30 days of receiving your order, and we will promptly replace the damaged item free of charge. Your satisfaction and the quality of our products are our top priorities.

Cancellation Policy

Should you decide to cancel your order, you may do so within 12 hours of placing it. This gives you the flexibility to change your mind without any hassle. Once the 12-hour window has passed, the order will be processed, and our standard returns policy will apply.

How to Initiate Returns, Replacements, or Cancellations

To initiate a return, replacement, or cancellation, please contact our customer service team via email at hello@bynaomicare.com. Our dedicated team will guide you through the process and ensure a smooth experience.

Conditions for Returns and Refunds

• Items must be returned in their original packaging and condition.
• Returns must be initiated within 30 days of purchase.
• For damaged products, please provide photographic evidence to expedite the replacement process.
• Refunds will be issued to the original payment method upon receipt and inspection of the returned item.

Customer Satisfaction Guarantee

Your satisfaction is our priority, and we strive to provide the best possible experience for our customers. If you have any questions or concerns regarding your order, don't hesitate to reach out to us. We're here to help.